Responsible for personal data:  SENETON, S.A. with registered office at C/ Benet Cortada, 45 Local, Sant Cugat del Vallès (Barcelona), CP08173, Spain, hereinafter referred to as “SENETON“, and whose contact email address is seneton@seneton.com.

 

Data requested on the website and purpose of the processing.

 

• Name, surname and e-mail address in the contact forms:  to make any direct contact with SENETON, whether to raise doubts, comments, suggestions, request a service or product, or any other information. Failure to provide the minimum necessary personal data will make it impossible for SENETON  to respond to the request.

 

• Name and email:  to be able to make comments on the contact forms or request quotes on the website.

 

• E-mail: the e-mail address will be requested in order to respond to the client, according to the data provided at the time of requesting contact or quote.

If the user is under 16 years of age, he/she must have the authorization of his/her parents or legal guardians to hand over his/her personal data. SENETON has no way of effectively verifying the age of users, so it is exempt from any responsibility if the user does not comply with what is indicated herein.

 

SENETON will at all times ensure that the use of the website, its contents, and the processing of the user’s personal data are carried out in the most correct way. To this end, the user may always exercise their rights of access, rectification, cancellation, portability, oblivion or opposition, all in faithful compliance with the guidelines of the laws governing the matter, by writing to seneton@seneton.com

 

At no time  will SENETON share the data it holds with third parties. In the event of doing so to comply with the services contracted by a client, send quotes, comply with legal requirements or for the administration of the website, the appropriate confidentiality agreements will be provided between the parties.

 

The links to third parties that may be found on the website have privacy policies that are not SENETON’s. Access to these sites shall be the responsibility of the user, and it is their responsibility to be aware of them and their decision to accept them or not.

 

FORMS

 

The website has 2 types of forms:

 

Contact:  the user, client or participant will be able to find forms that will facilitate communication with SENETON to raise doubts, comments, request a quote, book any of the services offered on the website or demand any right they have. Failure to provide the minimum necessary personal data will make it impossible for SENETON to respond to the request. This processing will be considered legitimate as it is part of a pre-contractual diligence. SENETON’s website and e-mail server will be in charge of the processing.

 

         

 To process the service request: users, customers or participants will be asked for their data so that SENETON can process the services requested by the customer. Legitimate processing of personal data due to the contractual relationship that exists with the client or participant. The data will be stored on the website’s server.

 

DATA PROCESSORS

 

SENETON needs the support of third parties to adequately offer its services and products, with which it enters into the appropriate confidentiality agreements and verifies compliance with regulations on the protection of personal data.

 

The data provided to these third parties may not be used for other purposes not authorized by the data subject.

 

In compliance with the principles of information and transparency, it is hereby informed that these third parties are:

 

• SiteGround Spain S.L: company registered and existing under the laws of the Kingdom of Spain (CIF registration number: B87194171), with registration address: Calle de Prim 19, 28004 Madrid, Spain. Their privacy policy can be consulted through the following link https://www.siteground.es/viewtos/privacy_policy?scid=&lang=es_ES
• WordPress: A company that provides the service of hosting blogs and websites, it is called Aut O’Mattic Ltd. (Ireland) and its privacy policy can be observed in https://automattic.com/privacy/
• Microsoft One Drive: Used to store photos and documents online. This service is provided by Microsoft Corporation, located in Redmond, Washington, United States of America. They have adopted standard data processing clauses approved by the European Commission which can be consulted at: https://docs.microsoft.com/en-us/microsoft-365/compliance/gdpr?view=o365-worldwide. For more information about their privacy policy, please visit https://privacy.microsoft.com/es-mx/privacystatement
• Facebook Pixel: an analytics tool for advertising, used to understand the actions of data subjects on this website. This service is provided by Facebook, Inc., which is located at 1601 Willow Road Menlo Park, CA 94025, United States of America. If you are outside of the United States of America or Canada, the data controller responsible for the information is Facebook Ireland Ltd., which is located at 4 Grand Canal Square Grand Canal Harbour, Dublin 2, Ireland. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://www.facebook.com/legal/terms/dataprocessing. For more information about the privacy policy, please visit https://www.facebook.com/privacy/explanation
• Facebook: Tool used as a social network and for the purpose of connecting with the owner of the data. The service is provided by the company Facebook Ireland Ltd., its servers are in the United States. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://www.facebook.com/legal/terms/dataprocessing. . Its privacy policy can be found in https://www.facebook.com/business/gdpr. This tool also manages the advertising that can be carried out on WhatsApp and/or Instagram, as well as the analysis of data and statistics for a possible segmentation of advertising.
• Twitter: A social network based in San Francisco, California, with subsidiaries in San Antonio and Boston in the United States, provided by the company Twitter, Inc. They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://gdpr.twitter.com/. It can be contacted at https://help.twitter.com/en/contact-us and its privacy policy can be found at https://twitter.com/es/privacy
• Youtube: platform created for the provision of videos. This service is provided by Google LLC, located in the United States of America.They have adopted standard data processing clauses approved by the European Commission that can be consulted at: https://cloud.google.com/security/gdpr/resource-center. For more information on their privacy policy, please see: https://policies.google.com/privacy
• Linkedin: Social network aimed at companies, businesses and employment. It can be reached at https://www.linkedin.com/help/linkedin?lang=es and its privacy policy can be found at https://www.linkedin.com/legal/privacy-policy
• Instagram: A social network and photo and video upload app owned by Facebook Inc., can be reached at https://help.instagram.com/ and its privacy policy can be found at https://help.instagram.com/155833707900388

 

In specific cases, SENETON may use applications or tools that have not been included or named in this list, as it is a better option that contributes to the performance of a certain task; if this happens, SENETON will notify its users, customers or participants, as the case may be.

 

 

DURATION OF TREATMENT

In the case of personal data provided for billing and purchase of products or services, they will be kept for the legally applicable time.